Digital presence and route to market

Developing e-commerce skills for Scotland’s food and drink businesses

Many food and drink businesses are currently experiencing unprecedented changes as a result of the Coronavirus outbreak. The decimation of the hospitality and catering industry has resulted in a need to identify and engage new and existing customers.

With an increase in at-home consumption of food and drink, producers, farmshops, wholesalers and foodservice companies now have a significant opportunity to sell direct to consumers through online platforms.

How are we supporting you?

This move into online markets may be new for some, with quick decisions being made and newly created e-commerce platforms launched.

Recognising that many businesses would benefit from additional support in building digital routes to markets, Scotland Food & Drink’s UK Market Development team have developed a free, online workshop for businesses who have pivoted to direct to consumer selling.

Who should attend?

The workshop is aimed at artisan, and small to medium-sized food and drink business owners, food group co-ordinators or marketing/sales managers who have recently moved into online sales and are ready to invest in digital solutions to reach and develop new and existing markets.

Event format

The morning is a small, interactive online workshop followed by a pre-booked, 30 minute 1-to-1 clinic in the afternoon for tailored mentoring and advice. Both sessions must take place on the same day.

The workshop will set out the essential principles of effective digital and online marketing and e-commerce opportunities for food and drink businesses, that will enable you to grow your sales and presence in the online world.  


9.30am -11.30am: Interactive workshop

  • Introduction and welcome
  • The changing food and drink market
  • The growing importance of digital routes to market
  • Digital Planning – finding and engaging your customers/influencers
  • Content marketing and e-commerce
  • Being found online (SEO)
  • Online reviews and the user experience
  • Measuring your marketing and sales success (analytics)

Online one-to-one clinic (starting from 12.30pm)

Once registered to the morning workshop, delegates must then pre-book their tailored 30-minute one-to-one clinic session with strategic technology expert and workshop host, Stephen Whitelaw.

How to register

In order to support as many businesses as possible, spaces are limited to 10 businesses per workshop with only one delegate per business able to attend. 

Registration details for upcoming workshops can be found below. Please note that this is a two-step registration process. Once you have registered for the workshop, an email will follow with a link to book your one-to-one session.  


Upcoming workshops dates

Newsletter sign up

Sign-up to our newsletter to receive updates and latest news.